Introduction
Are you a proactive and service-oriented professional who enjoys keeping things running smoothly?
We are currently hiring two Front Office Agents: one full-time and one part-time (minimum 75%). Working as a close-knit team, you will jointly manage the reception area, and act as the first point of contact for employees, visitors, clients, and service providers. Together, you will coordinate day-to-day office operations, support workplace services, and help create a professional, welcoming, and well-organized office environment where everyone feels supported.
Tasks
Reception & Front Desk (Primary Focus)
- Act as the first point of contact for employees, visitors, clients, and service providers.
- Welcome and assist guests, answer incoming calls, and handle general inquiries.
- Ensure the reception area remains professional, welcoming, tidy, and well organized at all
times.
- Manage visitor registrations, access arrangements, and general front desk administration.
Office Operations
- Support the day-to-day running of the office, including shared inboxes, meeting room
bookings, parking reservations, mail distribution, courier services, ticketing systems, and invoice administration.
- Order and maintain office supplies and workplace resources.
Meetings & Events
- Support meetings, internal trainings, and office events by arranging rooms, catering, logistics,
and guest hosting. Facilities & Vendor Coordination
- Coordinate with external service providers such as cleaning, maintenance, security, and
other vendors.
- Follow up on maintenance requests and help ensure a well-functioning workplace.
Administrative Support
- Maintain accurate records and update information in internal systems and databases.
- Support onboarding activities, document administration, and general employee requests.
- Provide occasional administrative support to the Assistants’ Team, as needed.
- Contribute to workplace initiatives, projects, and continuous process improvements.
Profile
- Completed vocational training or relevant professional experience in office administration,
reception, hospitality, customer service, or a similar field.
- Previous experience in a reception, front office, office administration, hospitality, or
customer-facing role.
- Strong customer service mindset and excellent communication skills.
- Well-organized with the ability to manage multiple tasks and priorities.
- Comfortable using Microsoft Office 365 and other office systems.
- Proactive, reliable, and able to work independently.
- High attention to detail and a hands-on approach.
- High flexibility to adapt working hours to business and operational needs, including
occasional early starts and adjustments to support office activities and events.
- Professional proficiency in English and upper intermediate German skills.
We offer
- An agile, widely diverse international working environment of around 70 nationalities that is
keenly interested in making a positive difference through their work and who share a collaborative, can-do spirit.
- A job that allows you to fully utilize and expand your skills within an innovative, hands-on
company culture.
- A purpose-driven, performance-oriented company that rewards above-average results.
- An organization dedicated to providing effective training and upskilling to its employees.
- A company that offers a flexible and amicable work environment, placing a high value on
work-life balance.
Additional Information